Insurance Company Greed Continues
I recently represented a middle aged woman who was visiting a florist. My client entered one of the greenhouses, and as she walked down the steps, she was looking at the rows of flowers ahead of her. What she didn't see was the hose that had been left lying on the steps. When her foot came in contact with the hose, she fell and broke her ankle. Surgery was required, and she had to have screws implanted in her ankle to secure the bones.
Immediately after she fell, the owners (a husband and wife) ran over to my client, apologized, and said "this is what we have insurance for." They notified their insurance company, and expected that their insurance company would at least pay my client's medical bills. They were wrong.
The insurance company took the position that my client fell because she wasn't looking at the steps as she walked down them. They said it was her fault, and they refused to pay a dime.
The next thing my client did was to call me. This is one of thousands of examples of the way insurance companies handle claims. The American Association For Justice has just published a report called "Tricks of The Trade - How Insurance Companies Deny, Delay, Defend and Confuse." This is an eye-opening report that everyone should read.
